Problem Solving and Decision Making

In today’s complex business climate, problem solving, critical thinking and decision making have never been more important to the role of the real estate professional.  A core part of this role requires the ability to provide customers and the wider public with a up to date information to make significant business decisions.   Within your role as a licensee, sales representative or property manager your clients and the general public have an expectation that you are able to use the core business skill of  logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

 As a business professional , there is also the expectations that you are able to exercise judgment about the relative costs and benefits or potential actions so that your client can choose the course of action most suitable to their situation.   In this course you are going to learn how to use a structured approach to the decision making process, identify complex problems and review the related information to develop and evaluate options.

Topics covered:   

  • Increase your awareness of problem solving steps and problem solving tools.
  • Distinguish root causes from symptoms to identify the right solution for the right problem.
  • Improve your problem solving and decision making skills through identifying your own style..
  • Recognise the top ten rules of good decision-making.
  • Learn tools for critical thinking, problem-solving, logic and reasoning.
  • Define critical thinking and non-critical thinking
  • Identify your critical thinking style, including areas of strength and improvement.
  • Describe other thinking styles.
  • Develop and evaluate explanations.
  • Improve key critical thinking skills including active listening and questioning,

Online Course

Duration -  8 hours (online)
CPD Points for Real Estate in WA:  7 Elective CPD points
Cost for Real Estate CPD Students:  $179 incl. GST
Cost for General Public Students : $199 incl. GST
What's included:  personal login giving you access to the course content until 20th December 2017.  Your personal login details will be emailed to you within 24 hours of cleared payment.

If you would like us to lodge your 7 CPD points with the Department of Commerce in WA for the 2017 CPD Year, you MUST complete your CPD course with us by the 20th December 2017.  Our offices are CLOSED from 22nd December 2017 until 15th January 2018. 











































































































We specialise in CPD for the following Professional Bodies:

Department of  Commerce WA (Real Estate CPD)